CPD Performance Management
Course Overview
This short, performance management skills course will build your employees’ knowledge of the core skills needed to manage performance and underperformance and to give feedback in the workplace.
Key Information
Course Length
4 hours
Course Level
Level CPD
Learning Method(s)
Online materials
Online assessment
For Individuals
Benefits
Benefits of this performance management skills course:
Cost and Funding Information
Course Price
£30.00
Study this course
Buy the course today and begin your journey to qualification
Section 1: The importance of effective performance management
In this section, your employees will learn about formal and informal performance assessment in the workplace and the line manager’s role in performance management.
Section 2: How to manage the performance of individuals in the team
Your employees will cover ways of ensuring fair and objective formal assessment takes place, how to set SMART objectives and performance standards for a team member, and how to measure performance.
Section 3: Feedback in the workplace
Your employees will discover the importance of feedback in improving performance and how to give feedback effectively.
Section 4: Managing underperformance
This section covers the potential areas of underperformance in the workplace and its causes, along with actions to restore performance to acceptable levels.
Once your employees have completed this course, they could progress on to the following:
Leading and Motivating a Team
Certificate in Principles of Business Administration
Certificate in Principles of Customer Service
Certificate in Principles of Team Leading
Certificate in Understanding Retail Operations
For Businesses
With our combination of market-leading learning resources, exceptional customer service and award-winning LMS solutions, we are confident we can assist with your education and training delivery needs.
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